Privacy Policy

Last updated: September 9, 2026

Who we are

This Privacy Policy describes information handled through cd-locksmith.com and when you contact C&D Locksmith about our services.

Information you provide

Our website contact form asks for your name, phone number and message. When you call, email or message us, we receive what you provide. This may include your contact details, service address, vehicle make, model and year, and information about your lock or key issue.

Do not send payment-card details, alarm codes, passwords or copies of identification through the general website contact form. If documentation is needed for a job, ask us how to provide it.

Incoming calls and Callbox

Our business uses Callbox to automatically record incoming calls. Recordings may contain your voice, telephone number and information discussed during the call. Callbox processes these recordings as part of our telephone service. If you prefer not to use a recorded telephone channel, contact us by email.

This policy provides information about recording; it is not a request for, or a substitute for, any consent required before a call is recorded. Contact us with questions or requests concerning a recording.

How information is used

We use information supplied for service inquiries to respond to you, discuss availability and estimates, coordinate requested work and handle customer-service questions. Customer contact information may also be used for promotional texts or emails. A request for locksmith service is separate from permission for marketing communications.

Sharing information

Handling inquiries and business communications involves providers for website hosting, email, messaging and telephone services, including Callbox. We may also share customer contact information with other businesses for marketing purposes. Such marketing sharing is separate from information handling needed to deliver a service. Contact us to ask which recipients have received your information or to request that we stop sharing it for marketing.

Information may also be disclosed when required by law or in connection with resolving a service dispute. This policy does not itself authorize a disclosure for which separate permission is required.

Marketing choices

To request that promotional texts or emails stop, or to request an end to marketing sharing, contact cndlocksmith@gmail.com or (561) 623-3664. Specify which phone number or email address your request concerns. You may also use an unsubscribe option where a message provides one. Communications needed to handle a requested service are separate from promotions.

Cookies, maps, videos and links

Hosting and security services may process technical information such as IP address, browser type, requested pages and access times to deliver and protect the website.

The website includes or links to Google Maps, YouTube, WhatsApp and Facebook. Embedded content may send technical information to its provider when loaded or used, and providers may use cookies or similar technologies. Their own privacy policies apply to their services. You can manage cookies and third-party content in your browser; blocking them may affect maps, videos and other features.

Information requests and retention

You can contact us to ask about information you provided, request correction or deletion, or ask about retention of a particular record or recording. We may need to verify your identity before responding. Some information may need to be retained to complete requested work, maintain required records or resolve disputes. Applicable rights and exceptions depend on the circumstances and law.

Updates and contact

Changes to this policy will be posted here with an updated date. Contact us with privacy questions or requests.

C&D Locksmith
11 N J St, Suite 5, Lake Worth, FL 33460
Phone: (561) 623-3664
Email: cndlocksmith@gmail.com